{"id":52694,"date":"2022-07-14T08:32:37","date_gmt":"2022-07-14T01:32:37","guid":{"rendered":"https:\/\/imp.hcmut.edu.vn\/?p=52694"},"modified":"2022-07-14T08:35:14","modified_gmt":"2022-07-14T01:35:14","slug":"hoi-thao-thuc-day-nang-luc-sang-tao-cua-nha-quan-ly-bang-tu-duy-thiet-ke-2","status":"publish","type":"post","link":"https:\/\/imp.hcmut.edu.vn\/en\/news\/hoi-thao-thuc-day-nang-luc-sang-tao-cua-nha-quan-ly-bang-tu-duy-thiet-ke-2\/","title":{"rendered":"H\u1ed8I TH\u1ea2O: “TH\u00daC \u0110\u1ea8Y N\u0102NG L\u1ef0C S\u00c1NG T\u1ea0O C\u1ee6A NH\u00c0 QU\u1ea2N L\u00dd B\u1eb0NG T\u01af DUY THI\u1ebeT K\u1ebe”"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

Ng\u00e0y nay, b\u1ea1n d\u1ec5 d\u00e0ng nghe m\u1ecdi ng\u01b0\u1eddi trao \u0111\u1ed5i ho\u1eb7c t\u00ecm hi\u1ec3u v\u1ec1 T\u01b0 duy thi\u1ebft k\u1ebf – Design Thinking v\u00e0 \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng n\u1ec1n t\u1ea3ng cho b\u1ea5t k\u1ef3 ai trong t\u01b0\u01a1ng lai. K\u1ef9 n\u0103ng n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o c\u1ee7a r\u1ea5t nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn tr\u00ean th\u1ebf gi\u1edbi nh\u01b0 Google, Samsung hay Amazon, \u2026. \u00e1p d\u1ee5ng v\u00e0 t\u1ea1o n\u00ean nh\u1eefng th\u00e0nh c\u00f4ng nh\u1ea5t \u0111\u1ecbnh, g\u00f3p ph\u1ea7n t\u1ea1o n\u00ean v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. V\u1eady k\u1ef9 n\u0103ng n\u00e0y l\u00e0 g\u00ec m\u00e0 c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh k\u1ef9 n\u0103ng c\u1ee7a t\u01b0\u01a1ng lai?<\/p>\n\n\n\n

Nh\u1eb1m gi\u00fap cho m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u00f3 m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng qu\u00e1t c\u0169ng nh\u01b0 c\u00e1ch \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng n\u00e0y v\u00e0o cu\u1ed9c s\u1ed1ng v\u00e0 c\u00f4ng vi\u1ec7c, \u0111\u1eb7c bi\u1ec7t l\u00e0 l\u0129nh v\u1ef1c kinh doanh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh, Ch\u01b0\u01a1ng tr\u00ecnh Th\u1ea1c s\u0129 Ch\u1ea5t l\u01b0\u1ee3ng cao BK-IMP \u0111\u00e3 t\u1ed5 ch\u1ee9c bu\u1ed5i h\u1ed9i th\u1ea3o v\u1edbi ch\u1ee7 \u0111\u1ec1 TH\u00daC \u0110\u1ea8Y N\u0102NG L\u1ef0C S\u00c1NG T\u1ea0O C\u1ee6A NH\u00c0 QU\u1ea2N L\u00dd B\u1eb0NG T\u01af DUY THI\u1ebeT K\u1ebe. Bu\u1ed5i h\u1ed9i th\u1ea3o v\u1edbi s\u1ef1 chia s\u1ebb c\u1ee7a PGS.TS. Ph\u1ea1m Qu\u1ed1c Trung \u2013 Gi\u1ea3ng vi\u00ean tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc B\u00e1ch Khoa. M\u1ed9t chuy\u00ean gia trong l\u0129nh v\u1ef1c \u0111\u00e0o t\u1ea1o v\u00e0 nghi\u00ean c\u1ee9u v\u1ec1 kinh doanh nh\u01b0 Qu\u1ea3n l\u00fd tri th\u1ee9c, Khoa h\u1ecdc qu\u1ea3n l\u00fd \u1ee9ng d\u1ee5ng, Chuy\u1ec3n \u0111\u1ed5i s\u1ed1, Qu\u1ea3n l\u00fd h\u1ec7 kinh doanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed\u2026<\/p>\n\n\n\n

\ud83c\udf1f \u0110\u1ea1i di\u1ec7n cho ch\u01b0\u01a1ng tr\u00ecnh Th\u1ea1c s\u0129 Ch\u1ea5t l\u01b0\u1ee3ng cao BK-IMP, PGS.TS Tr\u01b0\u01a1ng Quang Vinh c\u0169ng l\u00e0 kh\u00e1ch m\u1eddi c\u1ee7a bu\u1ed5i h\u1ed9i th\u1ea3o \u0111\u00e3 d\u00e0nh th\u1eddi gian chia s\u1ebb th\u00f4ng tin v\u1ec1 ng\u00e0nh Qu\u1ea3n tr\u1ecb Kinh doanh c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh Th\u1ea1c s\u0129 Ch\u1ea5t l\u01b0\u1ee3ng cao BK- IMP c\u0169ng nh\u01b0 nh\u1eefng gi\u00e1 tr\u1ecb m\u00e0 ng\u00e0nh n\u00e0y mang \u0111\u1ebfn cho h\u1ecdc vi\u00ean c\u1ee7a m\u00ecnh nh\u01b0 m\u00f4i tr\u01b0\u1eddng h\u1ecdc t\u1eadp c\u0169ng nh\u01b0 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n c\u1ea7n thi\u1ebft cho m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd trong t\u01b0\u01a1ng lai. V\u00e0 bu\u1ed5i h\u1ed9i th\u1ea3o n\u00e0y ch\u00ednh l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a m\u00f4n h\u1ecdc K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb nh\u1eb1m gi\u00fap kh\u00e1ch m\u1eddi c\u00f3 th\u1ec3 tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c m\u1ed9t bu\u1ed5i h\u1ecdc c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh BK-IMP ng\u00e0nh Qu\u1ea3n tr\u1ecb Kinh doanh.<\/p>\n\n\n\n

\ud83c\udf1f N\u1ebfu nh\u01b0 trong kh\u00f3a h\u1ecdc tr\u1ef1c tuy\u1ebfn v\u1edbi ch\u1ee7 \u0111\u1ec1 5 K\u1ef8 N\u0102NG C\u01a0 B\u1ea2N D\u00c0NH CHO NH\u00c0 QU\u1ea2N TR\u1eca K\u1ef8 THU\u1eacT s\u1ebd gi\u1edbi thi\u1ec7u v\u00e0 h\u01b0\u1edbng d\u1eabn c\u00e1ch ph\u00e1t tri\u1ec3n nh\u1eefng k\u1ef9 n\u0103ng c\u01a1 b\u1ea3n m\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd, \u0111\u1eb7c bi\u1ec7t l\u00e0 k\u1ef9 s\u01b0 c\u1ea7n bi\u1ebft nh\u01b0 k\u1ef9 n\u0103ng v\u1ec1 nh\u1eadn th\u1ee9c, qu\u1ea3n l\u00fd th\u1eddi gian, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 t\u01b0 duy ph\u1ea3n bi\u1ec7n th\u00ec trong bu\u1ed5i h\u1ed9i th\u1ea3o tr\u1ef1c ti\u1ebfp, PGS.TS. Ph\u1ea1m Qu\u1ed1c Trung c\u0169ng d\u00e0nh nhi\u1ec1u th\u1eddi gian gi\u1edbi thi\u1ec7u v\u1ec1 T\u01b0 duy thi\u1ebft k\u1ebf trong qu\u1ea3n tr\u1ecb c\u0169ng nh\u01b0 ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ec3 nh\u00e0 qu\u1ea3n tr\u1ecb \u1ee9ng d\u1ee5ng trong doanh nghi\u1ec7p. C\u00f3 th\u1ec3 n\u00f3i T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p t\u01b0 duy khoa h\u1ecdc gi\u00fap \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o, gi\u1ea3i quy\u1ebft nhi\u1ec1u v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p c\u1ee7a doanh nghi\u1ec7p. T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 n\u0103ng l\u1ef1c t\u1eadp th\u1ec3 v\u1edbi m\u1ee5c \u0111\u00edch h\u01b0\u1edbng t\u1edbi \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng, l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m. Ph\u01b0\u01a1ng ph\u00e1p t\u01b0 duy n\u00e0y s\u1ebd gi\u00fap c\u00f4ng ty \u0111\u1ec1 ra gi\u1ea3i ph\u00e1p \u0111\u1ec3 gi\u1ea3i quy\u1ebft kh\u00f3 kh\u0103n c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch tri\u1ec7t \u0111\u1ec3.<\/p>\n\n\n\n

\ud83c\udf1f Ch\u00fang ta c\u00f3 th\u1ec3 chia quy tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf th\u00e0nh 5 giai \u0111o\u1ea1n \u0111\u00f3 l\u00e0: th\u1ea5u hi\u1ec3u, \u0111\u1ed3ng c\u1ea3m kh\u00f3 kh\u0103n c\u1ee7a kh\u00e1ch h\u00e0ng; \u0111\u1ecbnh danh, x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng; l\u00ean \u00fd t\u01b0\u1edfng; \u0111\u01b0a ra nguy\u00ean m\u1eabu v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 th\u1eed nghi\u1ec7m, ki\u1ec3m tra. \u1ede m\u1ed7i giai \u0111o\u1ea1n, di\u1ec5n gi\u1ea3 \u0111\u01b0a ra nh\u1eefng v\u00ed d\u1ee5 \u0111\u1ec3 kh\u00e1ch tham d\u1ef1 c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 t\u1eebng giai \u0111o\u1ea1n c\u1ee7a t\u01b0 duy thi\u1ebft k\u1ebf. Kh\u00f4ng d\u1eebng l\u1ea1i \u1edf \u0111\u00f3, di\u1ec5n gi\u1ea3 c\u0169ng \u0111\u01b0a ra c\u00e2u \u0111\u1ed1 \u0111\u1ec3 kh\u00e1ch tham d\u1ef1 c\u00f3 th\u1ec3 t\u1ef1 tin \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng n\u00e0y trong th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

Trong bu\u1ed5i h\u1ed9i th\u1ea3o, nh\u1eefng c\u00e2u h\u1ecfi th\u00fa v\u1ecb \u0111\u1ebfn t\u1eeb kh\u00e1ch tham d\u1ef1 c\u0169ng \u0111\u00e3 \u0111\u01b0\u1ee3c di\u1ec5n gi\u1ea3 gi\u1ea3i \u0111\u00e1p t\u1eadn t\u00ecnh. Hy v\u1ecdng nh\u1eefng ki\u1ebfn th\u1ee9c t\u1eeb kh\u00f3a h\u1ecdc v\u00e0 bu\u1ed5i h\u1ed9i th\u1ea3o s\u1ebd ph\u1ea7n n\u00e0o trang b\u1ecb cho kh\u00e1ch tham d\u1ef1 \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng k\u1ef9 s\u01b0, nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd h\u1eefu \u00edch c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng tr\u1ef1c ti\u1ebfp v\u00e0o c\u00f4ng vi\u1ec7c hi\u1ec7n t\u1ea1i \u0111\u1ec3 th\u0103ng ti\u1ebfn trong t\u01b0\u01a1ng lai.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Ng\u00e0y nay, b\u1ea1n d\u1ec5 d\u00e0ng nghe m\u1ecdi ng\u01b0\u1eddi trao \u0111\u1ed5i ho\u1eb7c t\u00ecm hi\u1ec3u v\u1ec1 T\u01b0 duy thi\u1ebft k\u1ebf – Design Thinking v\u00e0 \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng n\u1ec1n t\u1ea3ng cho b\u1ea5t k\u1ef3 ai trong t\u01b0\u01a1ng lai. K\u1ef9 n\u0103ng n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o c\u1ee7a r\u1ea5t nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn tr\u00ean th\u1ebf gi\u1edbi […]<\/p>\n","protected":false},"author":16,"featured_media":52696,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"\n

\"\"<\/figure>\n\n\n\n

Ng\u00e0y nay, b\u1ea1n d\u1ec5 d\u00e0ng nghe m\u1ecdi ng\u01b0\u1eddi trao \u0111\u1ed5i ho\u1eb7c t\u00ecm hi\u1ec3u v\u1ec1 T\u01b0 duy thi\u1ebft k\u1ebf - Design Thinking v\u00e0 \u0111\u00e2y c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng k\u1ef9 n\u0103ng n\u1ec1n t\u1ea3ng cho b\u1ea5t k\u1ef3 ai trong t\u01b0\u01a1ng lai. K\u1ef9 n\u0103ng n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o c\u1ee7a r\u1ea5t nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn tr\u00ean th\u1ebf gi\u1edbi nh\u01b0 Google, Samsung hay Amazon, \u2026. \u00e1p d\u1ee5ng v\u00e0 t\u1ea1o n\u00ean nh\u1eefng th\u00e0nh c\u00f4ng nh\u1ea5t \u0111\u1ecbnh, g\u00f3p ph\u1ea7n t\u1ea1o n\u00ean v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh. V\u1eady k\u1ef9 n\u0103ng n\u00e0y l\u00e0 g\u00ec m\u00e0 c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh k\u1ef9 n\u0103ng c\u1ee7a t\u01b0\u01a1ng lai?<\/p>\n\n\n\n

Nh\u1eb1m gi\u00fap cho m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 c\u00f3 m\u1ed9t c\u00e1i nh\u00ecn t\u1ed5ng qu\u00e1t c\u0169ng nh\u01b0 c\u00e1ch \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng n\u00e0y v\u00e0o cu\u1ed9c s\u1ed1ng v\u00e0 c\u00f4ng vi\u1ec7c, \u0111\u1eb7c bi\u1ec7t l\u00e0 l\u0129nh v\u1ef1c kinh doanh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh, Ch\u01b0\u01a1ng tr\u00ecnh Th\u1ea1c s\u0129 Ch\u1ea5t l\u01b0\u1ee3ng cao BK-IMP \u0111\u00e3 t\u1ed5 ch\u1ee9c bu\u1ed5i h\u1ed9i th\u1ea3o v\u1edbi ch\u1ee7 \u0111\u1ec1 TH\u00daC \u0110\u1ea8Y N\u0102NG L\u1ef0C S\u00c1NG T\u1ea0O C\u1ee6A NH\u00c0 QU\u1ea2N L\u00dd B\u1eb0NG T\u01af DUY THI\u1ebeT K\u1ebe. Bu\u1ed5i h\u1ed9i th\u1ea3o v\u1edbi s\u1ef1 chia s\u1ebb c\u1ee7a PGS.TS. Ph\u1ea1m Qu\u1ed1c Trung \u2013 Gi\u1ea3ng vi\u00ean tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc B\u00e1ch Khoa. M\u1ed9t chuy\u00ean gia trong l\u0129nh v\u1ef1c \u0111\u00e0o t\u1ea1o v\u00e0 nghi\u00ean c\u1ee9u v\u1ec1 kinh doanh nh\u01b0 Qu\u1ea3n l\u00fd tri th\u1ee9c, Khoa h\u1ecdc qu\u1ea3n l\u00fd \u1ee9ng d\u1ee5ng, Chuy\u1ec3n \u0111\u1ed5i s\u1ed1, Qu\u1ea3n l\u00fd h\u1ec7 kinh doanh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed\u2026<\/p>\n\n\n\n

\ud83c\udf1f \u0110\u1ea1i di\u1ec7n cho ch\u01b0\u01a1ng tr\u00ecnh Th\u1ea1c s\u0129 Ch\u1ea5t l\u01b0\u1ee3ng cao BK-IMP, PGS.TS Tr\u01b0\u01a1ng Quang Vinh c\u0169ng l\u00e0 kh\u00e1ch m\u1eddi c\u1ee7a bu\u1ed5i h\u1ed9i th\u1ea3o \u0111\u00e3 d\u00e0nh th\u1eddi gian chia s\u1ebb th\u00f4ng tin v\u1ec1 ng\u00e0nh Qu\u1ea3n tr\u1ecb Kinh doanh c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh Th\u1ea1c s\u0129 Ch\u1ea5t l\u01b0\u1ee3ng cao BK- IMP c\u0169ng nh\u01b0 nh\u1eefng gi\u00e1 tr\u1ecb m\u00e0 ng\u00e0nh n\u00e0y mang \u0111\u1ebfn cho h\u1ecdc vi\u00ean c\u1ee7a m\u00ecnh nh\u01b0 m\u00f4i tr\u01b0\u1eddng h\u1ecdc t\u1eadp c\u0169ng nh\u01b0 ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n c\u1ea7n thi\u1ebft cho m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd trong t\u01b0\u01a1ng lai. V\u00e0 bu\u1ed5i h\u1ed9i th\u1ea3o n\u00e0y ch\u00ednh l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a m\u00f4n h\u1ecdc K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb nh\u1eb1m gi\u00fap kh\u00e1ch m\u1eddi c\u00f3 th\u1ec3 tr\u1ea3i nghi\u1ec7m \u0111\u01b0\u1ee3c m\u1ed9t bu\u1ed5i h\u1ecdc c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh BK-IMP ng\u00e0nh Qu\u1ea3n tr\u1ecb Kinh doanh.<\/p>\n\n\n\n

\ud83c\udf1f N\u1ebfu nh\u01b0 trong kh\u00f3a h\u1ecdc tr\u1ef1c tuy\u1ebfn v\u1edbi ch\u1ee7 \u0111\u1ec1 5 K\u1ef8 N\u0102NG C\u01a0 B\u1ea2N D\u00c0NH CHO NH\u00c0 QU\u1ea2N TR\u1eca K\u1ef8 THU\u1eacT s\u1ebd gi\u1edbi thi\u1ec7u v\u00e0 h\u01b0\u1edbng d\u1eabn c\u00e1ch ph\u00e1t tri\u1ec3n nh\u1eefng k\u1ef9 n\u0103ng c\u01a1 b\u1ea3n m\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd, \u0111\u1eb7c bi\u1ec7t l\u00e0 k\u1ef9 s\u01b0 c\u1ea7n bi\u1ebft nh\u01b0 k\u1ef9 n\u0103ng v\u1ec1 nh\u1eadn th\u1ee9c, qu\u1ea3n l\u00fd th\u1eddi gian, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 t\u01b0 duy ph\u1ea3n bi\u1ec7n th\u00ec trong bu\u1ed5i h\u1ed9i th\u1ea3o tr\u1ef1c ti\u1ebfp, PGS.TS. Ph\u1ea1m Qu\u1ed1c Trung c\u0169ng d\u00e0nh nhi\u1ec1u th\u1eddi gian gi\u1edbi thi\u1ec7u v\u1ec1 T\u01b0 duy thi\u1ebft k\u1ebf trong qu\u1ea3n tr\u1ecb c\u0169ng nh\u01b0 ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ec3 nh\u00e0 qu\u1ea3n tr\u1ecb \u1ee9ng d\u1ee5ng trong doanh nghi\u1ec7p. C\u00f3 th\u1ec3 n\u00f3i T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p t\u01b0 duy khoa h\u1ecdc gi\u00fap \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o, gi\u1ea3i quy\u1ebft nhi\u1ec1u v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p c\u1ee7a doanh nghi\u1ec7p. T\u01b0 duy thi\u1ebft k\u1ebf l\u00e0 n\u0103ng l\u1ef1c t\u1eadp th\u1ec3 v\u1edbi m\u1ee5c \u0111\u00edch h\u01b0\u1edbng t\u1edbi \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ng\u01b0\u1eddi d\u00f9ng, l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0 trung t\u00e2m. Ph\u01b0\u01a1ng ph\u00e1p t\u01b0 duy n\u00e0y s\u1ebd gi\u00fap c\u00f4ng ty \u0111\u1ec1 ra gi\u1ea3i ph\u00e1p \u0111\u1ec3 gi\u1ea3i quy\u1ebft kh\u00f3 kh\u0103n c\u1ee7a kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch tri\u1ec7t \u0111\u1ec3.<\/p>\n\n\n\n

\ud83c\udf1f Ch\u00fang ta c\u00f3 th\u1ec3 chia quy tr\u00ecnh t\u01b0 duy thi\u1ebft k\u1ebf th\u00e0nh 5 giai \u0111o\u1ea1n \u0111\u00f3 l\u00e0: th\u1ea5u hi\u1ec3u, \u0111\u1ed3ng c\u1ea3m kh\u00f3 kh\u0103n c\u1ee7a kh\u00e1ch h\u00e0ng; \u0111\u1ecbnh danh, x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng; l\u00ean \u00fd t\u01b0\u1edfng; \u0111\u01b0a ra nguy\u00ean m\u1eabu v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 th\u1eed nghi\u1ec7m, ki\u1ec3m tra. \u1ede m\u1ed7i giai \u0111o\u1ea1n, di\u1ec5n gi\u1ea3 \u0111\u01b0a ra nh\u1eefng v\u00ed d\u1ee5 \u0111\u1ec3 kh\u00e1ch tham d\u1ef1 c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 t\u1eebng giai \u0111o\u1ea1n c\u1ee7a t\u01b0 duy thi\u1ebft k\u1ebf. Kh\u00f4ng d\u1eebng l\u1ea1i \u1edf \u0111\u00f3, di\u1ec5n gi\u1ea3 c\u0169ng \u0111\u01b0a ra c\u00e2u \u0111\u1ed1 \u0111\u1ec3 kh\u00e1ch tham d\u1ef1 c\u00f3 th\u1ec3 t\u1ef1 tin \u1ee9ng d\u1ee5ng k\u1ef9 n\u0103ng n\u00e0y trong th\u1ef1c t\u1ebf.<\/p>\n\n\n\n

Trong bu\u1ed5i h\u1ed9i th\u1ea3o, nh\u1eefng c\u00e2u h\u1ecfi th\u00fa v\u1ecb \u0111\u1ebfn t\u1eeb kh\u00e1ch tham d\u1ef1 c\u0169ng \u0111\u00e3 \u0111\u01b0\u1ee3c di\u1ec5n gi\u1ea3 gi\u1ea3i \u0111\u00e1p t\u1eadn t\u00ecnh. Hy v\u1ecdng nh\u1eefng ki\u1ebfn th\u1ee9c t\u1eeb kh\u00f3a h\u1ecdc v\u00e0 bu\u1ed5i h\u1ed9i th\u1ea3o s\u1ebd ph\u1ea7n n\u00e0o trang b\u1ecb cho kh\u00e1ch tham d\u1ef1 \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng k\u1ef9 s\u01b0, nh\u1eefng ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd h\u1eefu \u00edch c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng tr\u1ef1c ti\u1ebfp v\u00e0o c\u00f4ng vi\u1ec7c hi\u1ec7n t\u1ea1i \u0111\u1ec3 th\u0103ng ti\u1ebfn trong t\u01b0\u01a1ng lai.<\/p>\n\n\n\n

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